Privacy policy

New Town Roaster, LLC and our clients (“we” or “us”) are committed to protecting your privacy and maintaining a safe, quality online experience for our clients and visitors. Please read the complete privacy policy below and contact us if you have any questions.

Information We Collect

We may collect personal information (such as your name, company name (if any), mailing address, email address, telephone number, social media profile name, IP address, device information, browser information, or payment information) when you:

  • Enter your information with us online;

  • Save your information with us online;

  • Subscribe to receive our emails;

  • Order products;

  • Submit payments online;

  • Provide your information over the telephone, including via SMS or other forms of text messaging to our representative;

  • Provide your information in person to our representative;

  • Submit a job application, employment inquiry, or résumé;

  • Participate in a contest, sweepstakes, promotion, or survey;

  • Post comments to our message boards, online chat, or blogs (see Voluntary Posting below)

Purposes of Collection

We may use your personal information to:

  • Display content and information to you about our products or services;

  • Display products that may be of interest to you;

  • Provide you with customer service or order support, including processing returns or make goods;

  • Ship products to you or provide services to you;

  • Process payments or other financial transactions, including providing your information to third parties to help process or complete the payment or other financial transaction;

  • Customize the content of the website or software application for you or others;

  • Inform you of and administer promotions (either our promotions or for third parties), contests or sweepstakes;

  • Market our products or services or the products and services of third parties;

  • Sharing your information with clients, vendors, or service providers that provide services to us;

  • Learn about your preferences and improve your website experience;

  • Track Internet traffic and visitor use of our websites, webpages, or software applications;

  • Help us address problems with and improve our websites, webpages, or software applications;

  • Contact you for other business reasons, if necessary.

You always have the right to "opt out" of receiving communications from us.

Sales

All sales are final and non-refundable. You may transfer your reservation to another guest, however, requests to reschedule or cancel a reservation are at the sole discretion of management. We kindly ask for a minimum notice of 48 hours for any request to cancel or reschedule. For assistance, please email info@newtownroastery.com

Merchandise Sales

All sales are final and non-refundable unless manufacturing defect. As always we want you to have the best experience possible, if you feel that was not achieved please contact a representative with details at info@newtownroastery.com